Last Updated: 02/14/2025
We are here to assist you! Whether you have a question, need help with an order, or want guidance on choosing the perfect fragrance, our team is always ready to help. Below, you will find all the ways you can reach out to us and get the support you need.
Email us: CS@americanfragrances.com
Call us: 925-967-9846
Our customer support team is available:
Check our FAQs section, where we have answered the most common queries about orders, returns, gift cards, and more.
Need instant assistance? Use our Live Chat feature available at the bottom of our website.
Available Hours: Same as our customer support hours.
Want to check the status of your delivery? Use our Track My Order feature by entering your order number and email address.
If you need help with returns or refunds, visit our Return Policy page for detailed instructions or reach out directly to our customer support team for assistance.
For help with personalized recommendations or updating/refining your Personal Barcode:
Visit the Personal Info section on your Profile page and update your preferences to reflect your evolving tastes, which can be updated at any time.
Email: CS@americanfragrances.com
Interested in partnerships, collaborations, or wholesale opportunities?
Contact us at Wholesale@americanfragrances.com
We would love to explore opportunities with you!
Having trouble with the website?
Let us know at Techissues@americanfragrances.com and describe the issue, including any error messages you may have encountered.
For updates, tips, and to reach us directly, connect with us on social media:
Send us a message or tag us!
For written correspondence or returns, you can reach us at:
[Your Company Name]
[Your Full Address]
[City, State, ZIP Code]
We value your thoughts and suggestions! Share your feedback with us at Feedback@americanfragrances.com and help us improve your experience.
If you are unable to find what you are looking for, do not hesitate to contact us directly. We are dedicated to ensuring you have a smooth and enjoyable experience with us!